Shopping Help

At BassHero, we understand that purchasing a bass guitar and other related equipment can be overwhelming, especially for beginners. That's why we've put together this comprehensive shopping help section to guide you through the process and ensure that you have everything you need to start your bass guitar journey.

Choosing the Right Bass Guitar

The first step in learning how to play the bass guitar is selecting the right instrument. With so many options available, it can be challenging to know which one is best for you. Our experienced instructors recommend starting with a basic four-string bass guitar, as it is the most common and versatile type. You can always upgrade to a more advanced model as you progress.

Additionally, consider the weight and size of the bass guitar, as it can affect your comfort while playing. We recommend trying out different models in person to find the one that feels right for you. If you're unable to do so, don't hesitate to reach out to us for personalized recommendations.

Essential Accessories

Aside from the bass guitar itself, there are a few essential accessories that you'll need to get started. These include a bass amplifier, a cable, a strap, and a case or gig bag to protect your instrument. Our instructors can provide you with recommendations for these accessories based on your budget and needs.

It's also crucial to invest in a tuner, as keeping your bass guitar in tune is essential for producing quality sound. You can opt for a clip-on tuner or a pedal tuner, depending on your preference. We also recommend getting a set of spare strings, as they will eventually wear out and need to be replaced.

Additional Resources

In addition to your bass guitar and accessories, there are various resources that can enhance your learning experience. These include instructional books, online tutorials, and even apps that can help you learn chords and scales. Our instructors can provide you with recommendations for these resources and incorporate them into your lessons.

Customer Support

If you have any questions or need further assistance with your purchase, our customer support team is always here to help. You can reach us via email at press@bassherotop.com or by phone at +65 8511 1478. We are dedicated to ensuring that you have a smooth and enjoyable shopping experience with us.

Shipping and Delivery

We offer free shipping within Singapore for all orders over $50. For orders below $50, a standard shipping fee of $5 will apply. Our team works diligently to process and ship orders within 1-2 business days. You can expect to receive your order within 3-5 business days, depending on your location.

If you have any issues with your order or need to make a return, please contact our customer support team for assistance. We want you to be completely satisfied with your purchase from BassHero.

Visit Us

If you're in Singapore, we invite you to visit our physical store located at 30 Stevens Rd, #01-07. You can try out different bass guitars and accessories in person and speak with our knowledgeable staff for personalized recommendations. We also offer in-store pickup for online orders, so you can save on shipping fees.

Thank you for choosing BassHero for your bass guitar needs. We are committed to providing top-quality products and excellent customer service to help you become the bass player you've always dreamed of. Let's rock on together!